Shipping & Refunds
Products
All products purchased online will be shipped within 1 day. Delivery is usually within 2-5 days depending on your location. We ship through USPS or UPS.
Shipping
Please note if you wish to get items sooner, you may upgrade to expediated shipping. Once an order is made and you have received the shipping information, we are unable to cancel that order.
Refunds
Products may only be refunded if there is a manufacturer defect. An email with picture of defect product must be sent within 24 hours of receiving. Do note due to the nature of our products, we do inspect thoroughly and pack neatly to avoid damages through shipping.
Returns
Products may be returned if it is unopened and in original packaging and show no signs of being used. Returns are accepted within 14 days of purchase date. Customers are responsible for return shipping costs.
Other Information
You may also subscribe for your favorite products to get monthly discounts! If there is a product you have gotten to love when you visit the Spa and are not seeing it on our website, feel free to reach out to us at concierge@aphrosbeauty.com. If you also wish to pick up an order, you will have option to do so at checkout!